The Phone rings.
Can I speak to Ms Pollyana Smith? says a male Scottish accented voice.
Answered with speed.....??????Research.
Regarding what? .......It's about Ms Smith's Bank. May I speak to Ms Pollyana Smith?
Who did you say you were?
Centre Three Research.....I've never heard of you......He repeats he wants to speak to Ms Pollyana Smith about her bank.
...And the bank is?......I can't tell you that, he says, till you confirm whether or not you are Ms Pollyana Smith.
How did you get this number? .....Again, I can't tell you that unless you confirm you are Ms Pollyana Smith.
No, I will not confirm that.
The phone is replaced on its stand.