Thursday, January 05, 2017

POP-UPS - PUT-OFFS AND PUTTING ON THE STYLE -GREETINGS

I decided to purchase a subscription to an e-card site.  'Subscription',  does, in this case,  mean I pay for using the service; it is advert-free. (I do receive the occasional 'free' e-card from people, usually, they are totally obscured by pop-up and flash advertising. They can put you off e-cards).

I have access to a big selection of e-cards for more occasions than you can dream up, and there are note-cards as well.  Like in a card shop, you can assess the product before you [buy] send. I can also choose  what date I want it to arrive.

It has been intriguing seeing what does not work and what does work for e-card recipients;
  • A very, very small number say the e-cards are 'naff'...fine, they have a choice not to open the card. 
  • Some people don't give their email addresses, so I couldn't send them an e- card anyway.
     
  • Wistful responses for the tangible written card were quite common.

  • Rare, but I have been asked not to send e-cards.
     
  • A few contacts don't have their computer systems configured to open e-card mail.  However, they are notified they have been sent an e-card and from whom.  People let me know their position, usually with thanks for the thought.
  • To the majority of my mailed e-cards there was a very positive response.
     
  • Believe it or not, I was reprimanded for not sending a letter!



    This subscription give my friends a nicely presented e-reply note, (if they wish) which, they do use.

    • There is a lot that has worked for me; I certainly would not be buying the equivalent numbers of cards, nor posting them around the UK and other places in the world. The e-card subscription has added a positive more immediate interactive layer to worldwide friendships.

      Hoping 2017 will be more peaceful than the last, that  the year will be good to you, and  I wish everyone a healthy and happy year!


Monday, December 12, 2016

A BAG OF MONEY

After depositing a present for a child in a Gift Bank, I was presented with a net bag full of milk chocolate money coins. 



The first nursery kid I saw on the street got them. I did ask the [surprised] taken aback parents first.

 “Oh goody chocolate”, said the kid as he reached to snatch what I offered him, to an embarrassed  parental chorus of, “ Say please and say thank you”.  Neither nicety materialised from delighted single-minded junior. 

 .......”It’s Christmas.” I said, and went on my way.  

I couldn't resist looking back.  The grown-ups had happy smiles on their faces.

Monday, December 05, 2016

AIRY FAIRY WONDERLAND ALICE-LED LADY-AND A CLOWN-ESS





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The woman in the red coat adorned with bright LED fairy lights, looked at the bakery goods displayed in the glass covered counter in  front of her, every -so- often checking her mobile phone.   Like her, I waited too.  We continued to wait…and wait.  LED lady  looked up at me and we exchanged smiles.  Two other women, dressed up for the local fun day, were serving at the far end of the counter, which provided for the Baker shop café customers.

 At our end of the counter- sales – a young girl dressed up as Alice In Wonderland,(AIW) had her back to us; she studiously ignored everyone. The high visibility lady covered with sparkly LED lights glanced at her phone once more and then left the shop.  Alice in Wonderland looked round, glanced at me, then turned back to whatever it was she was doing, writing, I think.

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I conjected that if I waited a few more moments I just might be served. I knew what I wanted to buy, it was pre-wrapped, so, it was just a question of selling it to me.  I thought my patience was being rewarded when a clown-ess, (one of the duo of staff attending to the café) bouncily arrived opposite me……. My mistake, she was involved in playing a game of choices for someone in the café, who, incidentally, arrived in the shop the same time as I did.






Excuse me, can the assistant over there serve me? I pointedly asked.  Clown-ess raised herself on tip-toes to peer over AIW’s shoulder.
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Clown-ess -said, She’s busy doing shop admin”. With that she rushed away and with a smile called out Someone will be with you soon”.  

Me – Looking directly at Clown-ess at the far end………I’m going; that’s two customers you have just lost”.  And I went.

restart

This is not the first time me and other customers have walked from this shop.  There are two other similar business in the same vicinity that have gained from the chaotic customer service. Goodwill is fading fast.

Sunday, November 27, 2016

CATCH-ALL HOOKS


Black Friday, (an American import) Cyber Monday, Special Loyalty Event, you name it, someone has thought of a myriad of catch-all retail hooks to bolster up consumer spending.




Online, where a high percentage of shopping is done in the UK, according to retailers with an online presence, there is more than a flurry of business; it sounds like there is enough shopping on one day, on Black Friday, to stabilise the retail accounts  for the year!  This is according to those in the know, like accountants and economists.


Basking Shark-Cetorhinus Maximus

I have yet to be convinced that there are mountains of real bargains sitting waiting for an impatient internet shopping population, who have  waited for the one day in the year when we are told 'it' is all there for the taking. I did my own little pot survey, (not at all scientific) by choosing a couple of things some months ago that I was interested in buying.  No doubt, there are stock clearances, no different from any sale at any other time of year.






Scanning around the comparison sites on the internet for the two things I was following was very dull. The big boys definitely did not play ball. I was offered a similar product once, nominally cheaper and definitely not of interest. The best I could say was, for the exact products some prices, not all, stayed static. With the current political insecurities, this may well change. I would expect all prices to rise.






Sunday, November 20, 2016

SHIPS AND BOATS AND PLANES........SPROUT WINGS

My surface mail to Canada and America went off in time for the last surface mail posting date in mid October 2016.

The packages would take minimum four weeks and a maximum of five weeks to arrive, said the post office clerk.  

The stated timing was perfect; early slow mailing is economic and in any case, there was plenty of time for slow delivery.  The packages could have taken six weeks to arrive and still been in time.  


Five days after posting, I received my first thank you email for my gift.   It was soon followed up by a second one................ Ships, coach and horses, obviously sprout wings.


Monday, November 07, 2016

GIRDING MY LOINS.

I am so stressed out.  If hair fizzed, my head of hair would be standing on end and glowing! Much as I respect the arts and crafts of tradespeople, it is impossible to plan and work with their easy going ideas about keeping appointments.



The time line begins two weeks ago, when I realised a major item I ordered earlier in the year, which was installed in May, was not the equipment I asked for.  The replacement arrived according to plan. So far so good.

The Monday of installation, the guys arrived late morning to pick up an un-installed object.  BUT, there was nothing for them to take away. The installer/s had not arrived at 8.am, as arranged to demount the old equipment for them to remove. Many phone calls later, finally getting through to real people by devious means, (thereby avoiding voice-mail) I eventually got a manager to take ownership of this cock-up.


Thursday the same week, the manager arrives here, because by then, a leaking tap that is under guarantee also needs replacing in the kitchen. He wanted to check it was a genuine guarantee issue.  Seeing it was, he handed over the replacement tap to be fitted by a plumber appointed to arrive  between 12-2pm today. At 11.50am, guess what..........the plumber can't come, earliest  on offer now was sometime later in the week.  So, we are now at non-committal arrangements.  Mental picture of me stamping my foot while trying to maintain my composure during phone conversation. 

New appointment offer, 8am tomorrow, Tuesday 8th.

Tuesday, October 18, 2016

Sat Nav Tyranny

Hmm, I have just remembered why I hate updating my sat nav.  Not only do I have to keep the app open, come what may,  it also takes a hell of a time to download and update. 

This time the download started off  with 27 minutes to go. I looked in on progress regularly.  Then...... ***!!!
The screensaver and sleep mode had kicked in.

  • So - the machine is now set never to go into standby in  any shape or form.
  • "Do not disconnect your device" I am commanded. 
  • At least it did not close down and corrupt the satnav, thank goodness.
  • There are now 37 minutes to go.  Thirty-seven!
  • Where did the extra ten minutes come from and why? Grrrrr...
I'm creeping off, trusting the whole thing does what it should do without continuing intensive care from me.