Can I check the postage for this letter please.
The envelope is pushed easily in and through the standard post office template's 'large letter' slot.
That's a large letter, I am told.
There is a (standard) first class letter stamp already stuck on the envelope...... So how much is the extra ? I politely ask.
It is thirty pence more ........ my total postage cost will be ninety pence,.
Why....what is the value of a first class stamp? I ask...... Sixty pence, the assistant tells me.
I was just about to ask if she had thirty pence's worth of stamps for me to add, when the manager, who had heard this exchange, intervened and guided the assistant to the appropriate value of stamps to give me from her counter sales book.
The excuse from the assistant,(no direct apology) was that this was her first day working at the Post Office counter.
It's not difficult to understand why did I not feel kindly disposed the woman who served me. I was however, very pointed in my parting thanks to the manageress for sorting out the sale. As I departed, an inadvertent, (I think) loud sigh escaped from the lips of another counter assistant.