What has made me demented so far in 2013... and, it's only the 8th February:
It has taken two and a half weeks to sort out the issues with the email service. Fingers crossed it keeps working.
An online application for a bank account - it would have been easier to apply by post. One last letter sent to give the bank a chance to redeem themselves, (or else) yielded appropriate and satisfactory results.
I discovered a) we have an opthalmic clinic in the county; b) the regional hospital 120 miles away, receives all medical requests and manipulates appointments to by-pass our local unit. That is what happpend to me. There is a maximum waiting time limit of twelve weeks from the time of received referral, to actually seeing a patient; if not achieved, the hospital trust is fined. A refused appointment is recorded. The refusal means you wait longer for initial triage. I could have been saved masses of inconvenience and extra costs with a local appointment.
Government departments are known for their designed-in incompetence. Guess what, we've just been given a foretaste of it. This will be another path of nonsensical obstacles to overcome.
To save energy...mine, on the Arctic cold day of the week, for our main meal, I made a salad.